SquatchLink
SquatchLink builds practical tools for dealership service departments — helping teams connect the right people, track the right work, and grow accountability without adding noise.
Turn Ford Uptime data into a live management workboard for ownership, notes, tasks, parts follow-up, escalation tracking, and accountability.
View Full DetailsBring open repair orders and job-line activity into one workboard so the team can see what is open, what is holding it up, and who owns the next move.
View Full DetailsFollow closed repair orders through warranty receivables with clear ownership, notes, tasks, aging, and permanent history.
View Full DetailsCompare technician-entered expected hours with current and closed payroll activity to find discrepancies before they become payroll surprises.
View Full DetailsConnect eligible local recall shoppers with participating dealerships through clear results and dealer-controlled service options.
View Full DetailsSquatchLink products are designed around the messy middle of fixed operations: follow-up, accountability, reconciliation, workflow, and communication.
Production tools available to participating dealerships.
Ford Uptime Manager
Live Uptime workboard for tasks, notes, ownership, escalation visibility, and follow-up control.
View product details ↓Open repair-order control
Brings open repair orders and job-line activity into one workboard for status, holds, ownership, notes, tasks, and follow-up.
View product details ↓Warranty schedule management
Tracks closed repair orders through warranty receivables with owners, notes, tasks, aging, and permanent history.
View product details ↓Flag tracking & reconciliation
Reconciles technician expected hours against current and closed payroll activity with mobile workflows and manager reporting.
View product details ↓Recall customer capture
Connects local recall shoppers with participating dealerships through clear campaign results, dealer-controlled actions, and eligible Mobile Service options.
View product details ↓Additional tools being shaped around real fixed-operations workflows.
Labor rate optimizer
Helps analyze repair-order sequences, exclusions, and opportunities for warranty labor-rate review.
View product vision ↓NPS CRM system
Organizes customer follow-up, call outcomes, survey readiness, and service recovery opportunities.
View product vision ↓Shuttle request logger
Captures shuttle requests, logs trip status, and notifies the right people when rides need action.
View product vision ↓Full shop management tool
Repair orders, dispatch, parts, invoicing, cashiering, and shop workflow in one lightweight platform.
View product vision ↓Select any product above to jump directly to its overview.
SquatchUM turns Ford Uptime data into a live management workboard for ownership, notes, tasks, parts follow-up, escalation tracking, and accountability.
It helps service teams move from “we know it is late” to “we know who owns it, what happened last, and what happens next.”
Request DemoWIP Manager brings open repair orders and job-line activity into one operational workboard so the team can see what is open, what is holding it up, and who owns the next move.
Managers can scan the store’s workload without losing the line-level detail advisors, parts teams, technicians, and warranty administrators need.
Request DemoSquatch UR6 follows closed repair orders through the warranty receivables process with clear ownership, notes, tasks, aging, and permanent history.
It gives warranty and accounting teams a shared view of what is outstanding, what needs follow-up, and what changed along the way.
Request DemoFlagTrack compares technician-entered expected hours with current and closed payroll activity, helping technicians and managers find discrepancies before they become payroll surprises.
Mobile-friendly technician input supports the daily workflow, while manager views provide pay-period reconciliation and reporting.
Request DemoFactory Recall Check helps dealerships capture local customers who are actively searching for information about their vehicle’s open recalls and campaigns.
Instead of losing that traffic to a generic resource, eligible customers receive clear results and dealer-controlled options for dealership or Mobile Service scheduling.
Request DemoSqOptimizer is being designed to organize repair-order data for warranty labor-rate review, including sequence analysis, exclusions, qualifying work, and opportunity visibility.
The goal is a more controlled, repeatable review process with a clearer trail from source data to decision.
Discuss the ProductSquatchNPS is being shaped as a focused customer follow-up workspace for call outcomes, survey readiness, service recovery, and ownership of the next customer touch.
It is intended to help stores act before unresolved experiences become lost customers or poor survey results.
Discuss the ProductSquatchRide is planned as a lightweight way to capture customer shuttle requests, coordinate drivers, and keep trip status visible from request through completion.
Clear status and notifications are intended to reduce missed handoffs and “where is my ride?” confusion.
Discuss the ProductSquatchOPS DMS is being built as a lightweight shop-management platform spanning customer and vehicle intake, repair orders, dispatch, technician workflow, parts, invoicing, and cashiering.
The vision is one connected operating record with practical safeguards, clean handoffs, and less friction for the people doing the work.
Discuss the ProductBuilt around how advisors, managers, dispatch, parts, and technicians actually work.
Highlights ownership, last touch, next task, and unresolved follow-up without burying users in clutter.
Turns exports, imports, spreadsheets, and messy operational signals into clean action points.
Tell us which SquatchLink product you want to review. We’ll follow up about access, a focused demo, or a product conversation for your dealership.